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Privacy Policy

Last updated: April 6, 2026

1. Introduction

Tamu House operates this website and prioritizes the protection of your personal information. We process data in compliance with Tanzanian laws and, where applicable to residents of the European Economic Area, the General Data Protection Regulation (GDPR). This document details how we collect, use, and protect your data.

2. Data Controller

The entity responsible for your data processing is:

Tamu House Paje
Osei Michael Athuman
WKU/S/SH/P/144
72110 Zanzibar, Tanzania
office@tamuhouse.com

3. Data Collection and Storage

a) Voluntarily provided data

  • Name
  • Email address
  • Phone number
  • Message content

b) Automatically collected data

  • IP address
  • Date/Time of access
  • Browser details
  • Operating system
  • Referrer URL
  • Visited pages

Processing is managed via Wix systems.

4. Purpose of Processing

We use your personal data for the following activities:

  • Managing inquiries and communication

  • Processing and managing guest bookings

  • Check-in preparation and guest services

  • Ensuring site security and functionality

  • Improving our hospitality services

5. Internal Data Access

Personal data is strictly accessible only to authorized staff members within our guesthouse who require it to perform their duties:

  • Inquiry response

  • Booking management

  • Organizing guest check-in services

6. Hosting via Wix

This site is hosted by Wix.com Ltd., based at 40 Namal Tel Aviv St., Israel. As our data processor, Wix may store data in the EU or other international locations. Transfers to third countries are protected by Standard Contractual Clauses.Learn more: https://www.wix.com/about/privacy

7. Google Maps

We use Google Maps to show our location in Paje. Provider: Google Ireland Limited. We only load this service based on your consent via our cookie banner. You can withdraw your consent at any time through the cookie settings menu.When using the map feature:

  • Your IP address is sent to Google

  • Data may be transferred to the US

Details: https://policies.google.com/privacy

8. Google Analytics

We use Google Analytics (Google Ireland Limited) to analyze website usage via cookies. This helps us understand how to improve our guest experience and site performance.

Data Processing

  • IP anonymization is active

  • IP addresses are shortened within the EU/EEA before transmission

  • Full IP addresses are only sent to US servers in rare exceptions

Purpose

  • Analyzing user movement

  • Improving site usability

Opt-out: You can stop data collection by:

  • Rejecting cookies via the banner
  • Changing your browser settings

Details: https://policies.google.com/privacy

9. Cookies

We utilize cookies to enhance your experience:

  • Essential: Required for site functionality

  • Analytics: Help us understand visitor behavior (e.g., Google Analytics)

When you first visit, a banner allows you to manage non-essential cookies. Your preferences—including the date, time, and selected categories—are stored to ensure compliance. You can update or withdraw your consent at any time through our site's cookie settings tool or by clearing your browser cache. Please note that withdrawing consent does not affect the legality of processing that occurred prior to the withdrawal. Certain site features may be limited if cookies are disabled.

10. Data Sharing

We never sell your data. Information is only shared with:

  • Wix (services hosting)

  • Google (Maps and Analytics)

Sharing is strictly limited to necessity.

11. Data Retention

We store data only for the needed duration:

  • Inquiry data: up to 12 months

  • ​Booking data: per legal requirements

  • Analytics: Google Analytics data is kept for 14 months before being deleted or anonymized.

12. Legal Grounds

Operating under Article 6 GDPR, we process data based on the following legal bases:

Last updated: April 6, 2026

  • Art. 6(1)(b): Contractual necessity for bookings

  • Art. 6(1)(f): Legitimate interests for site security

  • Art. 6(1)(a): Your explicit consent for analytics

All processing additionally adheres to the data protection requirements of Zanzibar, Tanzania.

You are entitled to:

13. Your Rights

  • Access & Rectification Erasure (Right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

You may also complain to a supervisory authority.

  •  SSL encryption

  • Secure hosting

  • Access control

14. Security Measures

15. Contact Us

For questions regarding this policy or to exercise your rights, please reach out via:
WKU/S/SH/P/144
72110 Zanzibar, Tanzania
office@tamuhouse.com

We may update this policy to reflect changes in law or our services. The current version will always be available on this page.

Processing also complies with the relevant data protection legal framework of Zanzibar, Tanzania.

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